Improving Customer Satisfaction Management using the Satisfied Customer Segmentation based on Latent Class Analysis
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: The Journal of the Korea Contents Association
سال: 2011
ISSN: 1598-4877
DOI: 10.5392/jkca.2011.11.12.386